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Privacy

ONA.UNO is designed to keep your content under your control. Your documents, web clippings, emails, notes, and feeds stay on your Mac. ONA.UNO reads them locally and builds its index locally. This page explains exactly what stays on your machine, what leaves it when you use cloud AI, and what limited metadata is sent to third-party services needed for billing, diagnostics, and optional analytics.

Your content stays local

Your original files remain in their original locations (your folders, your mail, your Obsidian vault). ONA.UNO’s index, database, and all generated content — summaries, titles, tags, embeddings, chat history — live on your Mac.

ONA.UNO does not upload or store your content on its own servers.

What happens when you use cloud AI

When you use features that require cloud AI (chat, deep summaries, or the full Online mode pipeline), your content flows from your Mac to the AI provider through OpenRouter over encrypted connections:

  • Online mode: your Mac -> OpenRouter -> AI provider (for all pipeline stages)
  • Mixed mode: most processing happens locally on your Mac; only chat and full summaries go through the cloud
  • Chat and deep summaries (both modes): your Mac -> OpenRouter -> AI provider

If you have content that must never be processed by cloud AI, don’t use chat or full-summary features for those items. The automatic pipeline in Mixed mode handles titles, tags, micro summaries, and embeddings entirely on your Mac.

ONA.UNO licensing service

ONA.UNO uses a small backend service for licensing and entitlement checks. This is what it stores:

  • License and customer identifiers
  • Device installation identifier
  • Plan status (free, pro_monthly, pro_lifetime)
  • Entitlement and quota metadata (where applicable)
  • Checkout, transaction, and billing reference identifiers
  • Device and eligibility signals needed to protect one-time intro grants against abuse

What it does not store:

  • Your documents, emails, notes, or any file content
  • Chat messages or responses
  • Summary text
  • Any file payloads

This licensing communication is essential for the app to work and is separate from optional analytics.

Analytics and crash reporting

Analytics (Mixpanel): ONA.UNO collects lightweight usage analytics — things like feature usage counts, source-type adoption, aggregate counters, and app/OS version. No content from your documents, chats, searches, or summaries is ever included. You can disable analytics entirely in Settings, and analytics can also be disabled remotely for cost control.

Crash reporting (Firebase Crashlytics): If ONA.UNO crashes, it sends technical diagnostic data (stack traces and crash metadata) to help fix the issue. No content from your documents or chats is intentionally included in crash reports.

Cookies: The websites ona.uno and ona.uno/doc do not use cookies.

Third-party services

External services ONA.UNO can communicate with:

  • OpenRouter — routes AI requests to providers
  • AI providers (via OpenRouter) — execute model inference
  • Paddle — handles paid-plan checkout, billing, and refunds as Merchant of Record
  • ONA.UNO backend — licensing and quota metadata only
  • Mixpanel — optional usage analytics
  • Firebase Crashlytics — crash diagnostics
  • Tailscale — optional, only if you enable remote Web Access

When you use cloud AI features, your content is processed by servers in the United States (OpenRouter) and potentially other countries depending on the AI model provider selected by OpenRouter. Optional analytics and crash-diagnostic metadata are also processed in the United States (Mixpanel, Firebase Crashlytics). All connections use encrypted transport.

Who operates ONA.UNO

ONA.UNO is published by Reckoner GmbH, Ahornweg 23, 2542 Pieterlen, Switzerland (CHE-336.371.286). For privacy-related questions, reach us at [email protected].

Your rights under Swiss law

In-app analytics can be disabled in Settings and are not linked to your identity.

You can request information, correction, or deletion of personal data processed by ONA.UNO under the Swiss Federal Act on Data Protection (DSG). For privacy and legal data-handling requests, contact [email protected].